Terms of Service

Last updated: October 16, 2025

Welcome to RoomsThatSell (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our virtual staging platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Service

RoomsThatSell provides AI-powered virtual staging services for real estate professionals, including:

• AI-generated virtual staging of property images
• Batch processing capabilities for multiple images
• Style palette options and customization tools
• MLS-compliant export options and watermarks
• Project management and collaboration features
• Marketing material generation (flyers, social media content)

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate, complete, and current information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may not maintain multiple accounts

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account credentials with others
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services for legitimate real estate marketing purposes, including:

• Creating virtual staging for property listings
• Generating marketing materials for real estate transactions
• Professional real estate business activities
• Educational and training purposes related to real estate

4.2 Prohibited Uses

You may not use our services for:

• Illegal activities or violation of any laws or regulations
• Uploading content that infringes on intellectual property rights
• Attempting to reverse engineer or compromise our platform security
• Spam, harassment, or abusive behavior
• Commercial use outside of real estate marketing without permission
• Uploading malicious software or harmful content
• Violating MLS rules or real estate regulations

5. Content and Intellectual Property

5.1 Your Content

• You retain ownership of your original property images and content
• You grant us a license to process your content for service delivery
• You are responsible for ensuring you have rights to upload and process your content
• You must not upload content that violates third-party rights

5.2 Generated Content

• AI-generated staged images are provided to you for professional use
• You may use staged images for real estate marketing purposes
• Generated content must comply with MLS and local real estate regulations
• We retain rights to our AI models, algorithms, and platform technology

5.3 Platform Content

All platform features, designs, trademarks, and technology are owned by RoomsThatSell and protected by intellectual property laws. You may not copy, modify, or distribute our platform content without permission.

6. MLS Compliance and Professional Standards

6.1 MLS Requirements

• You are responsible for ensuring compliance with local MLS rules and regulations
• Use our compliance features (watermarks, dual exports) as required by your MLS
• Disclose virtual staging when required by MLS or local regulations
• Follow all applicable real estate advertising laws and guidelines

6.2 Professional Responsibility

As a real estate professional, you are responsible for ensuring that all staged images and marketing materials comply with applicable laws, regulations, and professional standards in your jurisdiction.

7. Billing and Payment Terms

7.1 Subscription Plans

• Agent Plan: $29/month for 100 images
• Pro Plan: $49/month for 300 images + flyers + 3 seats
• Business Plan: $129/month for 800 images + 10 seats + brand assets
• Pay-as-you-go: 30 credits for $15 (non-expiring)
• Annual billing: 2 months free

7.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• Payments are processed through Stripe and are non-refundable
• Unused credits do not roll over to the next billing period
• We may change pricing with 30 days' notice to existing subscribers

7.3 Free Trial

• New users receive 10 free credits to try our service
• No credit card required for free trial
• Free credits expire after 30 days if unused
• One free trial per user/email address

8. Service Availability and Limitations

8.1 Service Availability

• We strive to maintain high service availability but cannot guarantee 100% uptime
• We may perform maintenance that temporarily affects service availability
• We reserve the right to modify or discontinue features with reasonable notice

8.2 Processing Limitations

• Image processing times may vary based on complexity and system load
• Large batch uploads may take longer to process
• We may implement usage limits to ensure fair access for all users

9. Termination

9.1 Termination by You

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You retain access to your account and data until the end of your billing period

9.2 Termination by Us

• We may suspend or terminate your account for violation of these Terms
• We may terminate service with 30 days' notice for business reasons
• We reserve the right to immediately suspend accounts for serious violations

9.3 Effect of Termination

• Upon termination, your right to use the service ceases immediately
• We will retain your data for 30 days after termination for backup purposes
• You may request data export before termination
• No refunds are provided for unused credits or subscription time

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

• Our services are provided “as is” without warranties of any kind
• We do not guarantee specific results from virtual staging
• AI-generated content may not always meet your expectations
• You are responsible for reviewing and approving all staged images

10.2 Limitation of Liability

To the maximum extent permitted by law, RoomsThatSell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless RoomsThatSell, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.

12.2 Dispute Resolution

• We encourage resolving disputes through direct communication first
• Any legal disputes will be resolved through binding arbitration
• You waive the right to participate in class action lawsuits

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our services.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

These Terms of Service constitute the entire agreement between you and RoomsThatSell regarding your use of our services.